Use cases

Pay-by-Link to reduce insurance payment dropouts

With Imburse’s Pay-By-Link solution, Insurance customers take on average less than a minute to activate their policies, from the moment they receive the link.

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MicroSavings

MicroSavings is a convenient, off-the-shelf white label solution that allows companies to effortlessly enhance their products with flexible savings functionalities.

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Automated motor insurance settlements

Traditional claim settlements to repair garages are a cumbersome process leading to delays in processing and payments.

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Enhancing claim reimbursements

The reimbursement of claims is the insurer’s moment of truth, yet the majority of claim reimbursements are still processed through slow and indirect payment methods such as Bank Transfers, SEPA Credit Transfers, or even Cheques.

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Broker distribution payment solution

Traditional insurance policy distribution via broker channels relies on bespoke integrations and processes.

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Real-time claim payouts

The reimbursement of claims is the insurer’s moment of truth, especially for those policy holders who require immediate compensation.

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Variety for collections

Creating seamless payment experiences for one-off and recurring collections

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Recurring payments

Insurers need to automatically collect monthly premiums from their customers across any payment method.

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Cheque replacement

We live in a digital world, yet many insurers still rely on consumer-unfriendly paper cheques to disburse claims.

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KYC – Know Your Customer

The Anti-Money Laundering directive requires all financial companies to perform Customer Due Diligence (CDD) before all high-amount transactions or transfer of funds. The rules include customer ID verification for both collection and pay-outs.

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Direct Debits

Insurers already use Direct Debit to collect recurring payments from their customers.

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Multi-Tenancy

Many of the world’s largest insurers act through affiliate and partner structures to meet customer demand in local markets.

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Voucher payouts

Nothing is worse for loyal policy holders than feeling underappreciated. This can easily happen when new policy holders receive cheaper deals on their policy premiums, leaving existing customers feeling forgotten and undervalued.

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Energy & utility providers

Customers expect convenience, speed and ease from every product or service they purchase. For Energy & Utility companies in particular, payments play an integral part in the quality of the customer service delivered.

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Credit card collection

Digitalisation and changes in customer preferences are putting pressures on large insurers to offer new and unfamiliar payment methods to their customers.

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