Insurance companies are under pressure to keep up with the ever-increasing needs of consumers and the changing regulatory environment. As such, they must continue to innovate and adopt technology to meet those needs. In fact, according to Accenture,...
There is no doubt that customer experience, whether positive or negative, has a tremendous impact on customer acquisition, retention, and,...
2022 has been a turbulent year for many people, particularly when it comes to financing. The covid-19 pandemic was followed by a cost-of-living...
The payments world is continuously expanding with solutions that put speed and convenience at the forefront of their goals. New innovative solutions...
Customers often experience the frustration of waiting days, weeks, or even months before receiving a payment from their insurer after submitting a...
It’s difficult to speak about digital innovation without ever mentioning Software-as-a-Service. This model has broken the barriers of technology...
Digital transformation in the insurance industry is about integrating disparate systems, automating manual tasks, and enabling real-time...
Insurance companies are facing new challenges as consumers increasingly turn to online payment options such as digital wallets. Consumers now expect...
Insurtech is becoming increasingly popular within insurance companies, and its growth shows no signs of slowing down. Unsurprisingly perhaps, the...
As an insurer, you may already be familiar with mandate management. They are an essential part of adequately managing your customers' direct debit...
Direct bank payments are highly beneficial for insurers and customers alike. For insurers, they can reduce costs, improve the number of payments...
As an insurer, you often have two crucial payment touchpoints: collecting money for premiums from your customers and paying out claims when...
