Month: November 2021

What to look for in a hosted disbursement solution

Claims payouts are a crucial step in the customer journey, especially in this day and age, when customers are offered so much more choices in payment methods. The concept of instant gratification started in e-commerce and has now spread to insurance...

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Payments post-covid19: what has changed?

The 2020 pandemic has shaken up every industry- the payments industry included. It also changed customer behaviour drastically, and forced...

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How to prevent failed payments

An enjoyable payment experience ends with a successful transaction. Unfortunately, declined payments are not a thing of the past, and they...

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What is an E-Wallet?

In 2020, there were 8.3 million mobile payment users in the UK (Statista report), and this number is predicted to continue to grow steeply....

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What are alternative payment methods?

Long gone are the days where debit and credit card where the only payment methods used by customers to make a purchase. The digitalisation in...

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What is point-to-point encryption (P2PE)?

Ensuring payment security is key in delivering an excellent payment experience to customers. Point-to-point encryption is one of the most...

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How to optimize your payments system

The payments industry is going through an exciting and long-lasting transformation, as new technologies, providers and tools emerge. Whilst...

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Why customer payment experience matters

Payments represent the ultimate moment of truth for customers. No matter how great your product or service is, a poor checkout experience can...

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What is KYC in banking?

KYC, or Know Your Customer is a much used phrase within the Financial Services industry. It relates to AML and security rules that all banks...